Casper Spins Privacy Policy

Casper Spins is committed to handling personal data responsibly, transparently, and in full compliance with United Kingdom data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Personal Data Is Collected

The following categories of personal information may be collected when users register, interact with, or transact on the platform:

• Full name and date of birth
• Residential address and postcode
• Email address and telephone number
• Payment details and transaction history
• Device identifiers, IP address, and browsing activity on the site
• Identity verification documents, where required by law

Why This Data Is Collected

Personal data is collected for specific, lawful purposes, including:

• Verifying user identity and age in compliance with UK Gambling Commission requirements
• Processing account registrations and financial transactions
• Providing customer support and resolving disputes
• Meeting legal and regulatory obligations
• Preventing fraud, money laundering, and other unlawful activity

How Data Is Protected

Technical and organisational measures are in place to safeguard all personal information against unauthorised access, loss, or misuse. These include:

• SSL encryption across the platform
• Restricted internal access to personal data on a need-to-know basis
• Regular security assessments and system reviews
• Secure data storage in compliance with industry standards

User Rights Under UK Law

In accordance with the UK GDPR, users hold the following rights regarding their personal data:

• Right of access: Users may request a copy of the personal data held about them.
• Right to rectification: Users may request corrections to inaccurate or incomplete information.
• Right to erasure: Users may request the deletion of their data, subject to legal retention obligations.
• Right to restriction: Users may request that processing be limited in certain circumstances.
• Right to portability: Users may request their data in a structured, machine-readable format.
• Right to object: Users may object to certain types of processing, including direct marketing.

Requests relating to any of the above rights may be submitted to the designated data protection contact, details of which are available on the website.

Personal information collected through the platform is used strictly for lawful, defined purposes. Casper Spins does not process user data in any manner that is incompatible with those stated purposes.

Purposes of Data Processing

Collected information is used for the following activities:

• Account management: Maintaining and administering user accounts, including registration, verification, and support.
• Transaction processing: Facilitating deposits, withdrawals, and the recording of financial activity.
• Service improvement: Analysing platform usage to identify areas for development and enhancement.
• Marketing communications: Sending promotional materials and offers to users who have provided explicit consent. Users may withdraw consent at any time.
• Analytics: Monitoring site performance, user behaviour, and engagement through anonymised or aggregated data.
• Regulatory compliance: Fulfilling obligations under UK gambling, anti-money laundering, and data protection legislation.

Lawful Basis for Processing

All data processing is conducted on one or more of the following lawful bases:

• Consent provided by the user
• Performance of a contract to which the user is a party
• Compliance with a legal obligation
• Legitimate interests pursued by the operator, where these do not override user rights

Users will not be subjected to automated decision-making that produces significant legal effects without appropriate safeguards.

Accessing and Updating Personal Data

Users have the right to access the personal information held about them at any time. Requests for access, correction, or deletion of data may be submitted through the platform’s customer support channels or directly to the designated data protection contact.

Upon receiving a valid request, Casper Spins will:

• Confirm whether personal data is being processed
• Provide a copy of the relevant data within the statutory timeframe (one calendar month under UK GDPR)
• Correct inaccurate or outdated information promptly upon verification
• Delete personal data where no legal obligation requires its retention

Correction and Deletion Procedures

Users who identify inaccuracies in their personal data are encouraged to notify the platform without delay. Verified corrections will be applied to all relevant records. Where deletion is requested, data will be removed or anonymised unless retention is required by law, such as for financial records or regulatory audits.

Consent to Security and Payment Processing

By using the platform, users acknowledge and consent to the following:

• The carrying out of identity and security checks, including document verification, as part of the registration and ongoing compliance process
• The processing of payment data by authorised third-party payment providers, who are contractually bound to handle such information securely and in accordance with applicable data protection standards

The platform is intended exclusively for individuals aged 18 years and over. Access to and use of the services by persons under the legal age of majority is strictly prohibited in accordance with the Gambling Act 2005 and the requirements of the UK Gambling Commission.

Age Verification Limitations

The operator takes all reasonable steps to prevent underage access; however, full verification of a user’s age is not always possible without the submission of appropriate identification documents. Users are required to provide accurate information regarding their age during registration.

Handling of a Minor’s Data

In the event that a parent or legal guardian becomes aware that a minor has submitted personal information to the platform, they are advised to contact the data protection team immediately. Upon receipt and verification of such a request, Casper Spins will:

• Suspend access to the relevant account without delay
• Delete all personal data associated with the minor from its systems
• Notify the requesting party upon completion of the deletion process

The platform does not knowingly collect or retain personal information from individuals under the age of 18.

Personal data collected through the platform may, in certain circumstances, be processed or stored in countries outside the United Kingdom. This may occur where Casper Spins works with third-party partners, service providers, or processors whose operations are based in other jurisdictions.

Basis for International Transfers

By using the platform and accepting this Privacy Policy, users consent to the potential transfer of their personal data to jurisdictions outside the UK. Such transfers are carried out only where appropriate safeguards are in place, which may include:

• Adequacy decisions recognised under UK data protection law
• Standard contractual clauses approved by the Information Commissioner’s Office (ICO)
• Binding corporate rules applicable to the relevant data processor

Confidentiality Obligations

All third-party partners involved in the international processing of personal data are contractually required to maintain appropriate levels of confidentiality and data security. No personal information is shared with international partners beyond what is strictly necessary for the specified purpose.

This Privacy Policy constitutes a binding document that governs the collection, use, and protection of personal information in connection with the platform. The legal disclaimer contained within this policy may, in applicable circumstances, alter or limit the scope and effects of specific provisions described herein.

When the Disclaimer Applies

The terms of this disclaimer take effect at the point at which a user formally accepts the Privacy Policy. Acceptance may occur through any of the following actions:

• Ticking a consent box or acceptance declaration during registration
• Proceeding with account creation or platform use following presentation of the policy
• Formally acceding to the terms of the policy through any other mechanism provided by the platform

Users are advised to review this document in full prior to acceptance. Continued use of the platform following any updates to the policy constitutes acceptance of the revised terms.

Cookies are small text files placed on a user’s device by a website during a browsing session. They are widely used to make websites function efficiently and to provide information to site operators.

How Cookies Are Used

Casper Spins uses cookies for the following purposes:

• Statistical analysis: Measuring site traffic, page views, and user flow to understand how the platform is used.
• Behavioural analysis: Tracking patterns of interaction to identify areas where the user experience may be improved.
• Personalisation: Remembering user preferences, language settings, and account details to tailor the browsing experience.
• Site improvement: Gathering aggregated data to inform decisions about content, layout, and functionality.

Cookie Retention

Cookies placed by the platform are retained for a period of up to one year, unless the user chooses to clear them from their device prior to that point. Users may manage their cookie preferences through their browser settings at any time.

Please note that disabling certain cookies may affect the availability or performance of some features on the platform.

By accessing or using the Casper Spins platform, users confirm their full and unconditional acceptance of the terms set out in this Privacy Policy. This includes all provisions relating to the collection, processing, storage, disclosure, and deletion of personal data.

Current Version

The version of the Privacy Policy currently published on the website supersedes all previous versions. Casper Spins reserves the right to update or amend this document at any time in response to changes in legislation, regulatory guidance, or operational practice.

Users are advised to review the policy periodically to remain informed of any updates. The date of the most recent revision will be indicated within the document. Continued use of the platform following the publication of an updated policy constitutes acceptance of the revised terms.

Personal data held by the platform may, in certain circumstances, be disclosed to or shared with third parties. All such sharing is conducted within the boundaries of applicable UK data protection law and only for specified, lawful purposes.

Circumstances of Third-Party Disclosure

Personal information may be shared with third parties in the following situations:

• Legal obligations: Where disclosure is required by law, court order, or the direction of a regulatory authority, including the UK Gambling Commission or the Information Commissioner’s Office.
• Dispute resolution: Where sharing of information is necessary to investigate, prevent, or resolve a dispute involving the user or the platform.
• Contractual arrangements: Where third-party service providers are engaged to support the delivery of platform services, including payment processing, identity verification, and customer support.

Transparency and Consent

Where required by law or where a specific disclosure falls outside the scope of the purposes listed in this document, users will be informed of the identity of the third party, the purpose of the disclosure, and the categories of data to be shared prior to transfer.

By providing personal information and using the platform, users consent to the sharing of their data in the circumstances described above. Third parties with access to personal data are bound by contractual and legal obligations to process it only for the agreed purpose and to maintain appropriate security standards.

The platform may contain hyperlinks to external websites operated by third parties. These websites are independent of Casper Spins and are governed by their own privacy policies and data handling practices.

No Responsibility for External Sites

The operator accepts no responsibility or liability for the privacy practices, content, or data processing activities of any third-party websites accessed via links on the platform. The inclusion of a link does not constitute an endorsement of the linked website or its privacy standards.

Advice to Users

Users are strongly advised to:

• Review the privacy policy of any external website before submitting personal information
• Exercise caution when navigating to websites outside the Casper Spins platform
• Be aware that data protection standards and legal frameworks may differ in other jurisdictions or on other platforms

Casper Spins cannot control or influence how third-party websites collect, store, or use the personal information of their visitors.